SHIPPING & RETURNS

WEB RETURNS

We want you to love your buy at House Of Gharats – If something isn’t right and you would like to return something, please email us within 2 days of receipt at shop@houseofgharats.com. Returns will be refunded, as long as the item is returned within 14 days from date of receipt.

Any returns must be as new, unworn, with tags in their original position. Purchases are returned at your cost, so please, for your safety, send us a copy of the tracking number when you ship back your order.

Please note, we do not refund delivery costs.

MADE TO ORDER

Made to order garments cannot be returned. Please contact us with any questions related to sizing before final order and we are happy to help.

HOW TO RETURN

All returns must be sent back to :
House Of Gharats
141 Herlwyn Avenue
Ruislip
HA4 6HS
United Kingdom

Please send your return back in the original box and include your packing note. Returns are sent at your cost, so please for your safety, send us a copy of the tracking number when you ship back your order.

RETURNS FROM OVERSEAS

All paperwork and the outside of the return box must be clearly marked as “returned goods – no commercial value” to ensure the order is returned to us swiftly with no extra charges.

DELIVERY

UK: We aim to dispatch parcels within 1-2 days, parcels arrive within 1-2 days
EU: We aim to dispatch parcels within 1-2 days, parcels arrive within 3-4 days
ROW: We aim to dispatch parcels within 1-2 days, parcels arrive within 3-4 days

We ship using DHL. Delivery times are approximate and not guaranteed. We are not responsible for customs delays, taxes and duties. All items will require a signature upon delivery. Once dispatched from our warehouse, we are unable to reroute deliveries.

GENERAL INFORMATION

All House Of Gharats products are subject to availability. While every effort will be made to display accurate stock information, there may be times where stock is depleted after an order has been purchased.

We reserve the right to limit purchase quantities, supply only one part of an order or to divide orders for delivery.

Any items, prices, and services featured on houseofgharats.com are subject to change at any time and without notice.

All product descriptions and specifications are approximate and provided for your convenience only.

RATES

Prices displayed on the House Of Gharats website are quoted in GB Pound Sterling. While we do our best to ensure that all prices are accurate, errors may occur. Should there be a pricing error for your order, we will give you the option to reconfirm your order at the correct price or cancel your order. If we are unable to contact you, we will cancel the order.

You will be liable for all duties payable at any foreign port as a result of delivery of goods to countries outside of the UK.

If you are purchasing from our website from outside of the EU you may be subject to import duties and taxes which are levied once the package reaches your country. And additional charges for customs clearance are your responsibility. We have no control over these charges and are unable to estimate what they may be.

Customs policies vary depending on country, so we advise you to check these with your local customs office before placing an order as you shall not be entitled to cancel your order on the basis of unforeseen duties or import charges.